Cookies and how we protect your data
When you visit this website or make an enquiry about becoming a client or providing a service to FirstCapital, we collect information about you. FirstCapital is committed to your privacy and protecting and respecting any personal information you share with us.
This statement describes what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us. Please keep us informed if your personal data changes during your relationship with us.
When you become a FirstCapital client, this information is provided in tailored form within your engagement letter, specific to the tasks we agree to undertake.
We will always give you the option not to receive marketing communications from us. We will never send you unsolicited ‘junk’ email or communications, or share your data with anyone else who might. We do not sell your information to third parties, but we do work closely with selected partners who help us to provide you with the services that you engage FirstCapital to perform.
The contents of this statement may change from time to time so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Clients will be contacted directly to notify them of changes which may affect them.
We are First Capital Corporation Limited, Company No 3881209, trading as FirstCapital.
You may contact us by mail at our head office and administration centre, located at 4F, No 1 Farriers Yard, 77-85 Fulham Palace Road, London W6 8JA, or by phone on +44(0)208 563, or by email at firstname.lastname@example.org.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the above.
Our Data Protection Registration Number is Z7783085
As a visitor to our site or a prospective client, we act as data processor.
We collect information about you when you engage with our website or if you contact us. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for.
If you make an enquiry or visit our website we may collect, use, store and transfer different kinds of personal data about you, under the following headings:
There are Special Categories of Personal Data defined in the data protection regulations. These include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect this data, nor do we collect any information about criminal convictions and offences. We also don’t collect data from or about minors.
Where we need to collect personal data by law, or under the terms of a contract we have with you (for example, information reasonably required by our regulator, the Financial Conduct Authority to confirm your identity) and you fail to provide that data when requested, we may not be able to perform the services we have contracted or are trying to enter into a contract to provide to you. In this case, we may not be able to proceed with our engagement with you.
We will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else who might.
Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to marketing communications, as for the majority of cases we will be performing a contract on your behalf or have a legitimate business interest to do so. You have the right to withdraw consent to marketing at any time by contacting us.
We do not use any automated decision-making tools within our business.
We do not sell your information to third parties, but we do work closely with some third-party suppliers who fulfil business activities for us (like marketing etc.).
In a limited range of circumstances, we may share your information with third parties:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We aim to keep the majority of your data within the European Economic Area (“EEA”). Meanwhile (and as a matter of principle) we regularly review our data security efforts to ensure that appropriate and up to date security measures are in place to prevent your personal data from being accidentally lost, used, accessed or manipulated in an unauthorised way.
We do not outsource elements of your work to third parties
Security efforts include elements such as ensuring premises are secure, computers are fully up to date and virus protected, having contracts with suppliers to ensure they comply with appropriate regulations, restricting access to personal data to only those who have a business need to use it, enforcing confidentiality agreements, encrypting data, etc
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
If you think that any part of our process is not secure please email us at email@example.com. Feedback such as this is always encouraged.
We will not hold your personal information in an identifiable format for any longer than is necessary (including for legal and compliance reasons).
You have the right as an individual to access personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase personal information we hold about you. You can also object to us using your personal information where we rely on our business interests to process and use your personal information.
You have rights under data protection laws in relation to your personal data. You may:
If you wish to exercise any of the rights set out above, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
In every event, we may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. If you are unable or unwilling to supply this information, we will refuse to comply with your request.
We may also contact you to ask you for further information in relation to your request in order to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email firstname.lastname@example.org or telephone 0208 563 1563
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:
Information Commissioner’s Office
Telephone: 0303 123 1113 (local rate) or 01625 545 745 – Website: https://ico.org.uk/concerns
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.